Frequently Asked QuestionsFrequently Asked Questions

Fees & Charges

Account Pricing

Singapore Residents registered via MyInfo

Non-Singapore Residents registered via Passport

1. Deposit fee

1.1 PayNow (in SGD)

Waived

Waived

1.2 Bank transfer


Any bank fees for domestic and international transfers are to be borne by the clients.

Waived

Waived

1.3 UnionPay credit / debit cards

2.8%

2.8%

2. Membership fee

Lifetime membership fee

S$99

US$299

3. Annual fee

Annual fee

S$12

US$36

4. Account replacement fee

Account replacement fee

Free for the first replacement


S$10 for subsequent replacements

Free for the first replacement


US$10 for subsequent replacements

5. Fund Return Fee

Clients may request to return their deposit amount (in full or partial) back to their designated accounts, for both domestic and international.


In addition, any bank charges are to be borne by the clients.

Free for one return per month


S$10 for each return processed thereafter

US$10 for each return processed

6. Funds transfer fee

Funds transfer to other Aleta Planet accounts

Free

Free

7. Remittance fee

Remittance to UnionPay accounts (including China)

2%

(min SGD5 / USD5, max SGD40 / USD40 when remitting SGD / USD respectively)

2%

(min SGD5 / USD5, max SGD40 / USD40 when remitting SGD / USD respectively)

8. Foreign currency transactions

(where your transaction currency differs from the account billing currency)

International processing fee

1.8%

3%

9. Lost / stolen card liability

Limited liability if the device storing your AP-1 Account is lost, stolen, suspected of unauthorised use, or someone knows your PIN.

S$100

US$100